The links below are helpful resources or responses to frequently asked questions that you might need as a tenant of Hill Properties. Of course, if this page does not answer your questions, please contact me by phone or email.

move-in inventory	In the first three days of occupancy, you should complete a move-in inventory. In your inventory, you should note any issues from the previous leasehold for which you do not wish to be held accountable. Upon completion, submit your inventory and I will sign and deliver a copy of this inventory to keep with your lease.
repairs	If you are having problems with your apartment you may use our repair request form to explain your situation. Your problem will be forwarded to the management and repair staff. If you have a pressing problem such as a water leak or no heating or air conditioning, please call the above number.
pets	We do rent to tenants with pets. We have begun to refinish the concrete slab floors at The Quarters and Mesquite Square and we will rent these apartments to pet owners - no offense to you or your pet, but we don't like to lease apartments that have a lingering smell of urine in the carpet. Occasionally, if the apartment has worn-out carpet that needs replacement, we will get one more wear from it by renting it to pet owner.
smoking	Unless you want to live at Brookhollow Garden Apartments, please don't inquire about one of our apartments if you smoke - outside or inside, it makes no difference to us. We do still have few smokers at The Quarters and Mesquite Square - they are grandfathered as they begin their leasehold prior to our ownership. Our policy is not discriminatory as smokers are not a protected class and our justification of this policy can be read on this site.
breaking your lease	Occasions arise when tenants need to break their lease agreement. We will work with you, but the costs associated with breaking your lease depends on several factors. Read our thoughts on breaking your lease to understand if it is the best option for you.
cable television	Cable television is provided at all four of our properties free-of-charge. This service is provided by Suddenlink and includes basic and extended basic cable consisting of channels. If you wish to add internet or additional channels, this will be your expense. If you are having a problem with cable service or would like to add serivces, call Suddenlink at 325.698.3585.
satellite guidelines	We do not allow satellite television antennas at The Quarters and Hillcrest House. If you live at Mesquite Square, please consult our guidelines to make sure that you antenna is installed correctly.
gas utilities	Buildings 1, 2, 3, and 4 at Brookhollow Garden Apartments use gas to heat the units during the winter and heat water. Atmos Energy is the sole provider of gas service. Their number is 1-800-460-3030 and, typically, will provide same-day connection of your gas service.
electric utilities	When you start electric service you will need your ES ID number. We have ES ID numbers for Brookhollow Garden Apartments, Hillcrest House, Mesquite Square, and The Quarters archived on this site. Also, you can choose your electric company by comparing rates on the Texas power deregulation website to find the most inexpensive provider by zip code. Hillcrest House and Mesquite Square are in the 79601 zip code and The Quarters and Brookhollow Garden Apartments are in the 79605 zip code.
mail delivery	Each apartment will be provided one key to an assigned mailbox at move-in. If you are moving to or from another address, you can request a change of address through the USPS website. Also, if you plan to be gone for an extended period, you can request that your mail be held until you return through the same site.
find your school	The Abilene ISD offers a link to find your neighborhood's elementary, middle or high school. Search by the street address of your residence to locate your child's school.
privacy policy	We have a defined policy to ensure that you privacy is maintained and to safeguard the information you provided at the outset of your tenancy.